Getting to Know Your athenahealth Patient Portal

Provider working with patient on care plan

We Are Here to Help

Starting on October 1st, we will be upgrading our Electronic Medical Records system to AthenaHealth. This upgrade is part of our ongoing effort to improve our services and the care we provide to you. This patient portal has useful features, like online billing, easy messaging with your provider, appointment information, and quick access to your medical records.

For additional assistance or questions, please give us a call at (888) 290-1209 and a member of our team will be happy to help. We are with you every step of the way.

Click below to register or login!

*If you already have an AthenaHealth login with another provider, you will be able to conveniently access all of your Athena provider portals by logging into your current account.

Provider helping patient access her portal

Creating your Account

1.Click on the “Athena Patient Portal Login” button above.

2. Next, click the button that says, “Create My Account” and enter your email and date of birth. (Please use the email you provided to us previously).

3. To verify it’s you, you will be given the option to receive a code through text or call. Select your preference and continue.

4. Once you receive and enter the code, you will be prompted to create a permanent patient portal password. We recommend writing down the password and storing it in a safe place.

5. Congrats! Your account was successfully created. You should be taken to the home screen of your portal account which will show any upcoming appointments you have, test results, health history, and more.

What You Need to Know

Important Dates

Until October 1st, please continue to message your provider through our current Passport portal. After that date, you’ll need to use the new Athena portal to send any messages.

Materials to Bring

On your first visit with us after October 1st, we will need to update the information and forms we have on file. Please bring your ID and insurance card. You will also be asked to resign the Release of Information and Consent forms.

Accessing Medical Records

You’ll still have access to your medical records in Passport after October 1st, but all messaging will only be available through your new Athena portal after that date.

Downloading the Athena Health App

You can download the Athena app from the App Store or Google Play. Please note you won’t be able to upload your ID and insurance cards through the app until after October 1st, when provider messaging is available.

Athena Support Sessions

To support you through this transition, our team will be offering Athena Support Sessions where they can help you register for your portal and answer any questions you may have.

These support sessions will be on October 7th and 14th from 11:30 am to 12:00 pm at all of our clinic locations.

No RSVP necessary.

Provider helping patient access her portal

Main Features of Your Patient Portal


  • Home Page

    Shows a snapshot of your health information such as new test results, upcoming appointments, message notifications from your care team, outstanding balances, and upcoming health reminders.

  • My Health

    Gives you your comprehensive health information from health summaries, visit notes, medications, medical history and health records, tobacco history, medical forms, health reminders, and additional education resources.

  • Messages

    You can securely send and receive messages with your provider and care team to ensure you are supported by us at every moment.

  • Test Restuls

    Each test result will be available to view for additional information and categorized under your latest results or past results.

  • Billings and Payments

    Gives you easy access to view and pay your bill, save your card information, view your payment history and statements along with closed charges.

  • Appointments

    Allows you to see and manage all scheduled appointments and previous ones. On this page, you can also check in and fill out forms for an upcoming appointment.

Account Set Up

65+ woman during wellness exam
Woman 65+ during health exam

Your Health Information

Messaging Your Provider

MA greeting Herself Health patient in wheelchair
Herself Health team member helping patient

Paying Your Bill

Additional Resources

Please consult these additional resources and videos for more information on your AthenaHealth patient portal.

AthenaHealth Patient FAQ Page

Athena Patient Portal Video Outline

Two women 65 and above